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Multimedia Library

Whether you’re seeking to find ways to integrate medical management initiatives to improve member care or anticipating changes in primary care delivery models, you’ll find information and real-world examples videos and podcasts featured in our multimedia library.

2012 VIDEOS and PODCASTS

	Anticipating the Amorphous Public Exchange Market May, 11 2012 Podcast. Accenture's Rich Birhanzel and Phil Poley discuss the current health insurance exchange landscape and what health insurers need to know about the state perspective. Learn how health insurers can have a bigger say with what the states are doing and influence the path forward.
	Big Solutions in Healthcare Technology April 26, 2012 Podcast. Landacorp is dedicated to the advancement of healthcare collaboration through technology solutions that capture relevant information and share that information amongst providers, payers and members to improve health care decisions and optimize cost.
	Spreading the Well: What Makes Wellness Programs Usable? April 3, 2012 Emerging Solutions Podcast Series To control costs and improve health, we must find a way to engage people in actionable wellness initiatives that work. Health Dialog and Limeade have joined forces to do just that, bringing engaging, personalized resources to an entire population, from well to sick, so everyone can become engaged in ways that are fun, relevant, and suitable for them.
	Integrating Sales, Service and Wellness to Improve Financial Performance March 27, 2012 Emerging Solutions Podcast Series Mark Poling, CEO of Colibrium Partners, discusses the changing landscape of health insurance and how to leverage modern technology to be successful. The implications of healthcare reform lowering consumer switching costs and increasing emphasis on lowering the cost of care are examined. Proven approaches for health insurance companies to leverage Customer Relationship Management (CRM), mobile applications and social media to increase customer service levels while improving the health and wellness of their members will be highlighted.
	Leveraging a Health Plan’s Big Data for Big Impact March 27, 2012 Emerging Solutions Podcast Series Health plans have the ability to enhance wellness and disease management programs as well as administrative efforts around fraud prevention by leveraging the large amounts of data stored in their systems. By applying linking, predictive and other advanced analytics data can be transformed from information to insight.
	Social Network Analytics January 24, 2012 Emerging Solutions Podcast Series Fraud January 24, 2012 Emerging Solutions Podcast Series
	Thomson Reuters - Speaker Bob Kelley SVP Center for Healthcare Analytics January 1, 2012 Emerging Solutions Podcast Series

2011 VIDEOS and PODCASTS

	Improving the Cost and Quality of Care September 1, 2011 Podcast Focus on Growth September 1, 2011 Podcast Drive Increased Administrative Efficiency September 1, 2011 Podcast. Learn about opportunities to drive down the total cost of ownership through the optimization of people, processes and technology
	Healthcare Reform Strategies: Success Through Innovation August 16, 2011 Innovations Center. Janice Young, Research Director of Payer IT Strategies for IDC Health Insight, presents Healthcare Reform Strategies: Success through Innovation. Janice speaks to the technology and business process innovation required for success in the new post-reform healthcare landscape.
	Improving Access With the OTC Network July 11, 2011 Podcast. Devin Wade of Medagate Corporation discusses how the use of Over-the-Counter benefits and utilization of the OTC Network can improve the member experience and raise Star Ratings in Medicare Advantage.
	Key Areas of Investment During a Time of Unprecedented Change July 1, 2011 2011 Institute Innovations Center
	Surgical Implant Management: Delivering Cost Savings, Creating Utilization Visibility, Enhancing Safety and Increased Access to Medical Devices July 1, 2011 2011 Institute Innovations Center
	Analytics for a 360 Degree View of the Patient and Population Management July 1, 2011 2011 Institute Innovations Center
Innovation Discovery Center	Piercing the Fog Around Innovation July 1, 2011 2011 Institute Innovations Center
	Driving Success in Collaborative, Connected Health July 1, 2011 2011 Institute Innovations Center
	Healthcare on Cloud July1, 2011 2011 Institute Innovations Center
	Four Areas of Opportunity to Strategically Comply With Reform June 10, 2011 Podcast. Eric Grossman, Vice President, Enterprise Strategy and Communications speaks about the opportunities that exist out of reform's mandates and how TriZetto's enterprise-wide systems and services can help payers strategically address these challenges.
	Meeting the Challenges of Payment Reform by Integrating Contracting and Reimbursement Automation May 26, 2011 Podcast. Much attention is now focused on episode-based or bundled payments as a promising mechanism of healthcare reform. Early signs point to the potential of this initiative to reduce fragmentation in healthcare delivery, while improving quality and addressing cost. Innovations in Prospective Utilization Management April 28, 2011 Podcast. More effective utilization approaches are now possible due to advances in information technology and evidence-based medicine. These approaches increase the ability to reduce unnecessary expenses while promoting consistent, optimal care.
	Shared Decision Making. Empowers Patients and Controls Health Care Costs April 6, 2011 Podcast. Now more than ever health care costs are a concern for all organizations. Avivia Health's Shared Decision Making Program empowers members to incorporate individual values and preferences when deciding which treatment choice is right for them.
	Increasing Efficiency through Enterprise Correspondence Software March 3, 2011 Podcast. In a changing healthcare environment it is necessary to have one centralized correspondence platform. Client Letter software streamlines and automates all outbound correspondence providing consistent branding and messaging to all members and providers in support of Health Care Reform and other regulatory mandates.
	Extending the Reach of Clinical Programs through Contextual Provider Communications February 25, 2011 Podcast

2010 VIDEOS and PODCASTS

	Consumer Communications: Playing a Critical Role in Improving Adherence December 14, 2010 Podcast Silverlink Discusses Communications Strategies to Improve Medicare Star Ratings December 7, 2010 Podcast
	About Healthcare Benefits Network December 1, 2010 Video
	Chronic Illness and the Challenges in Managing Chronic Conditions November 4, 2010 Innovations Center. INSPIRIS has spent over 12 years focusing on improving care for the most chronically ill and costliest health plan members by providing care where they live, the results being improved health outcomes and quality as well as lowered costs.
	TriZetto Spotlight on MLR and VBID October 19, 2010 Podcast
	Partly Cloudy with a Chance ofPHR's October 5, 2010 Innovations Center
	Integrating Medical ManagementInitiatives to Improve Member Care September 27, 2010 Innovations Center
	Executive Summit: Online Care in Action September 24, 2010 Innovations Center
	Anticipating Changes in Primary Care Delivery Models September 22, 2010 Innovations Center. Discover how health plans can tap into the market potential of a Service Management platform, coupled with Technology Agents, to expand capacity and improve access to primary care.
	Healthcare Reform Accelerates ICD-10: Leverage Both to Meet MLR Thresholds September 13, 2010 Podcast. During this podcast, Greg Larson, Associate Vice President of Product Management at TriZetto, describes how health plans can capitalize on 5010, ICD-10 and healthcare reform mandates to meet medical loss ratios, lower administrative costs and improve the quality of care for members.
	Highmark Opens Health Insurance Retail Stores August 26, 2010 Podcast. Highmark Direct health insurance retail stores offer consumers in Highmark’s Pennsylvania service area the opportunity to meet one-on-one with a health insurance specialist to discuss their health insurance options and their benefits as a Highmark member.
	TriZetto Spotlight August 16, 2010 Podcast. Dan Spirek, chief strategy and marketing officer for TriZetto, discusses the three waves of healthcare insurance reform from the Patient Protection and Affordable Care Act and what payers need to do today to meet the challenges and opportunities of reform head on.
	Telehealth Technology: Facilitated Nurse Care Management for Heart Failure Patients August 11, 2010 Innovations Center. Aetna Inc. performed a randomized control trial utilizing telehealth technology for a heart failure population with the objective of determining cost effectiveness and clinical benefits. Randall Krakauer, MD, FACP, FACR and National Medical Director for Medicare at Aetna discusses the study's preliminary findings.
	Health Reform and Implications for the Industry August 5, 2010 Innovations Center. Bob Barry, SVP of Product and Market Strategy at Connecture, discusses how carriers can use technology to thrive in a post-reform environment.
	Healthwise Product Spotlight August 5, 2010 Podcast. Hear from Jim Giuffré from Healthwise about how this latest innovation can make an impact on cost, quality, and member satisfaction.
	Health Care Narrative Tracker Index (NTI) August 3, 2010 Innovations Center. OpenConnect's Healthcare NarrativeTracker Index is the first social media tracking tool designed to monitor public opinions on healthcare.
	Value-Based Strategies: Drive Greater Value, Improved Quality, and Better Health July 27, 2010 To “bend the trend” and begin true healthcare transformation, payers will need to implement value-based strategies to drive behavior and impact the volume of care, not just the unit cost of care.
	Driving Cost Reduction and Implementing Continuous Improvement in Paying Claims July 22, 2010 Innovations Center. Why is focus on improving administrative efficiency is paramount to success in the current health care marketplace? BCBS Minnesota and OpenConnect share their experience.
	Using Heart Rate Monitors in Modern Healthcare Delivery July 15, 2010 Podcast. Jeff Padovan, President of Polar, discusses the application of heart rate monitors in different segments of health care.
	Creating Administrative Efficiencies In Claims Processing July 1, 2010 Video. This Video will focus on BCBSFL's claims experience with Comprehend, OpenConnect's business analytics software program, and why a focus on improving administrative efficiency is paramount to success in the current health care marketplace.
	New Applications of Flash Memory in The Health Care Industry June 3, 2010 Podcast. Ira Cohen, Senior Director of Health Care Solutions, will outline what SanDisk has prepared for the health care market and why they see portable flash memory as an easier solution for a better personal health record.
	Open Connect: Achieving a Reduction In Cost Per Claim May 14, 2010 Video. This video features Mark Barnard, SVP & CIO, Horizon BCBSNJ and Edward Peters, CEO, OpenConnect. The vidcast provides an in-depth view as to how process discovery and analytics can help drive best-in-class claims automation rates.